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Using Microsoft Outlook (pc)
currently in: Support Center > E-mail > Using Microsoft Outlook (pc)



Correspondence

How do I create a new message?

  1. Either click on the New Mail Message button at the top of Outlook 98, or select the Actions -> New Mail Message menu item (or press CTRL + N).
  2. Type the destination email address into the To: field (ie: smithj@datacruz.com)
  3. Type the message subject into the Subject: field
  4. Type your message in the large blank area at the bottom of the new message window
  5. Click on the Send button (or press ALT + S) to deliver the message. Each outgoing message will be listed in your Sent Items. To review a previously sent message, click once on the Sent Items folder on the left-hand side of Outlook 98 and then double-click on the appropriate message.

NOTE: Your outgoing messages will appear in the Outbox during composition. The messages are then moved from here into your Sent Items once the messages have been successfully sent.

How do I check for new mail?

  1. Either click on the Send and Receive button at the top of Outlook 98, or select the Tools -> Send and Receive menu item
  2. Each incoming message will be listed in your Inbox. Click once on the Inbox folder on the left-hand side of Outlook 98 and then double-click on a message to open it for viewing
  3. How do I view the contents of the Inbox, Outbox, Sent Items, Deleted Items, etc. folders? They don't appear to be anywhere on-screen.
  4. Select the View -> Folder List menu item to enable/disable the Folder List. Outlook 98 has the Folder List disabled by default.
  5. Then, simply click once on the appropriate folder on the left-hand side of Outlook 98
  6. The selected folder contents will appear on-screen

How do I reply to a message?

  1. Highlight or open the message you wish to reply to from within the Inbox
  2. Either click on the Reply button at the top of Outlook 98, or select the Actions -> Reply menu item (or press CTRL + R). This will create a new message containing the original message contents preceded by quote characters (>) at the beginning of each line.
  3. Type your reply in the area below, where the quoted text appears.
  4. Click on Send

How do I forward a received message to another email address?

  1. Highlight or open the message you wish to forward from within the Inbox
  2. Either click on the Forward button at the top of Outlook 98, or select the Actions -> Forward menu item (or press CTRL + F).
  3. Type the email address you wish to forward the message to into the To: field
  4. Make any necessary changes or additions to the original message
  5. Click on Send

NOTES: This will resend the message with the original message headers listed at the top of the message and quote characters (>) at the beginning of each line, indicating that the message contents are being quoted. When you forward a message in Outlook 98, the return address of the original sender is replaced by your own.

How do I resend a previously sent message?

  1. Highlight or open the message you wish to resend from within the Sent Items
  2. Either click on the Forward button at the top of Outlook 98, or select the Actions -> Forward menu item (or press CTRL + F).
  3. Type the email address you wish to send the message to into the To: field
  4. Make any necessary changes or additions to the original message
  5. Click on Send

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Attachments

How do I attach a file to an outgoing email message?

  1. Create your message
  2. Select the Insert -> File menu item
  3. Navigate through your computer and double-click on the appropriate file name
  4. How do I access a file that is attached to an incoming email message?
  5. Open the message by double-clicking on it
  6. Double-click on the file attachment icon shown at the bottom of the message window

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