Dual Channel Usage Agreement Addendum

In order to accomodate new technologies and the users demand for speed, Datacruz is proud to offer as a feature of our dialup account, the ability to bond Dual Channel dialup channels into one. In our testing phase, we determined that a major portion of our users bandwidth needs are satisfied by a single channel for the majority of the time. Because of this, we decided that it shouldn't be necessary to charge extra for an occassional second channel usage. However, this requires that the customer abide by a few simple rules to allow all of our customers free and clear access to the internet as required. We have the ability to bond channels across all of our dialup equipment, so there is no need to "get the second channel now" because it won't be available at a later time. By using this method, the extra channel is only utilized when it is needed, eliminating wasteful use of resources.

So, in order to enable your account to accommodate Dual Channel Usage, you must complete, print out, and send in this agreement. To expidite your being able to utilize Dual Channel usage, you may hit "submit" at the bottom of the page and it will enable your account for dual channel usage temporarily until the signed agreement is received. The agreement must be received within one week of the submission, or the dual channel usage will be removed until such time that the agreement is received. Please allow 1 working day to enable the Dual Channel usage after submission. Failure to abide by the rules stated herein may result in the permanent removal of Dual Channel authorization for said account. Please work with us so everyone can have fast access to the Internet yet still keep prices down!

• These rules are subject to change without notice. By signing this agreement, you agree that you will abide by the rules as listed at this URL. (http://www.datacruz.com/datacruz/usercheck/dualchannel.html).
• While connected via dual-channel bonding, you must have the "Dyanamic Bandwidth" option of your modem turned on. Settings for Dynamic Bandwidth should go no lower than below.

  Setting	Acceptable Threshold
  2nd link up sample time	10 Seconds
  2nd link down sample time	120 Seconds
  2nd link up threshold	85 %
  2nd link down threshold	44 %

  *Note that most ISDN manufacturers default setting fall within this criteria
• Connect time while on dual channel is used up twice as quickly. ie: If you have 100 hours of regular usage, and 25 hours that you were connected dual channel, our billing would compute this as 150 hours. (100 + 2*25).
• Additional hours above the limit set for your account type are billed at the rate of $1/hour. Hours will normally be billed 1 month after they were incurred (ie: hour incurred in July would be billed during the September billing cycle). Failure to keep the account current can result in the suspension of Dual Channel priveledges.