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Your Quarantine is where all your email blocked by our junk mail (aka. SPAM), virus or attachment filters goes before it gets deleted. There you are able to view and delete your blocked emails as well as prevent valid emails from getting blocked again. If you think you're missing an email then chances are it will be in your quarantine. Below are instructions for various quarantine tasks.
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- Go to http://Webmail.Datacruz.com.
- Login using your email address in the Login field and your password in the Password field.
- Click on the Quarantine icon on the top middle of the page.

- To view a email's content, click on the From field for the email you want view. The email will then pop-up into a new window. If it does not, then you will need to turn off any pop-up blocking program you may have.
- To release a blocked email, either view the message first or check the box next to and then click Release. The email you released will now be in your Inbox ready for you to download or view normally.
- To prevent a specific email address from being blocked again, first view the message then click Add to Whitelist. All emails from the specified email address will no longer be blocked by the Spam filters.
- Click the Logoff button at the top right to exit webmail.
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| Return to E-mail |
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58°F |
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55% |
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